Although she loves Christmas, Santa’s elf Christine (Summer Glau) wonders if there could be more to life than making toys in the North Pole. When Santa receives an emergency wish from a little boy in Los Angeles, he puts Christine on a special assignment, sending her to L.A. to give the VanCamp family—mom Sara (Eva La Rue), dad Scott (Dan Gauthier), and their two kids Ally (Izabela Vidovic) and Will (Mason Cook)—a holiday wake-up call. Will Christine fail her assignment and be sent back to the North Pole for good, or will the VanCamps come to their senses about the meaning of Christmas?

Zoey Hathaway has been working towards her lifelong goal of being a pilot for years, but everything is thrown off-course when she unexpectedly inherits a reindeer farm, along with the dangerously handsome ranch hand Alec Wynn. Now buried in taking care of reindeer and all the Christmas responsibilities, Zoey thinks life has delivered her a strange and cumbersome blow, and she isn’t sure about Alec, who has his own ideas how best to run things. Alec, who has never had many people have faith in him, opens up when Zoey invests trust in him, and the two find themselves falling for each other. Could they both find happiness in the most unlikely of circumstances right before Christmas?